The processing of your order, the manufacture of the products and the delivery take 10 up to 20 working days. We make every effort to ensure that you receive your order as quickly as possible, without compromising the quality of our merchandise.
You will receive an email once the order is shipped. You will just have to use the tracking link in the confirmation email. You can also track your order here.
If your order includes several items, it is possible that these will be sent separately, depending on available stocks and shipping warehouses. Don't worry, your package will arrive shortly.
You can contact our support for more information.
A problem with the Post Office? Lost or broken parcel?
With our secure delivery, Roses Kingdom® takes care of the disputes for you. The satisfaction of our customers is our priority. We do not send back the fault to the carrier by letting you "take care of it". We assume full responsibility by immediately sending you a new package at our expense.
Do not hesitate to contact us by mail at : firstname.lastname@example.org our team will do its utmost to meet your expectations.
It is entirely possible to cancel your order! However, if the order is already being prepared, the cancellation fee will still be 40% of the purchase price.
Do not hesitate to contact us at email@example.com : our team will do its utmost to meet your needs!
We are only able to accept a return in the case of a proven product defect.
Our articles undergo very strict quality controls before each shipment. However, if your products have any manufacturing defect, please send us a photo of the product in question (in the original packaging if possible) to We are only able to accept a return in the case of a proven product defect.
Our articles undergo very strict quality controls before each shipment. However, if your products have any manufacturing defect, please send us a photo of the product in question (in the original packaging if possible) to firstname.lastname@example.org along with your order number. To be eligible for a return, your item must be unused and in the same condition as when you received it. along with your order number. To be eligible for a return, your item must be unused and in the same condition as when you received it.
Your security, our priority: our site only offers secure and guaranteed safe payment methods.
We accept :
Credit cards, debit cards, Paypal and Apple pay
Our online payment services :
*Stripe is a global payment platform. It supports more than 150 local and global payment methods (Mastercard, Visa, Amex, Apple pay...).
Your bank details or credit card information will not be communicated to us under any circumstances. All payments are protected by our 128-bit SSL encrypted payment processor. We do not accept checks at the moment.
The "HTTPS" present in the URLs of our store testifies to the quality of our services. HTTPS is the variant of "http" secured by the use of SSL/TLS protocols. HTTPS is used to protect the financial transactions of merchant sites. As e-merchants, we are aware that the use of SSL is becoming indispensable nowadays. It is the best way to protect your data and to protect you against hackers and identity theft.
Visually, the SSL certificate is represented by a padlock that appears in the url bar of the web browser. It is also represented by an "s" which stands for "secure" and which is added to the "http" protocol on the website in the address bar.